Your Privacy & Our Commitment

UASidekick would like to welcome you to the Privacy page where we provide information on how we operate and what we do with the data that we collect.  This page is not meant to be merely a legal statement of what we do but instead a living document which guides our culture within each element of our company.  We are committed to a transparent approach to how we operate and with whom we do business.  Our business model is one based on you, the end user and client who uses our product.  We are constantly developing new features and new integrations into our platform to improve your experience and provide better situational awareness.  We understand that with this growth will come the need for us to provide more information on how we utilize your data to make that happen.

We promote a grass roots culture at UASidekick and encourage each team member to make a meaningful difference within our industry.  Both founders of UASidekick are pilots for both manned and unmanned systems who saw the need in early 2016 for safe and easy access to airspace.  We are also private individuals who understand the importance of keeping our personal information safe.  To that end we have made specific and costly choices to have our headquarters, developers and servers all located within the United States.  Our partnerships and association decisions have also been guided by these commitments and by our desire to provide a service centered around the user.  Those choices have not always been the easiest or certainly the cheapest but we feel the value outweighs the cost and time.

UASidekick is a very young company and we are dedicating most of the budget to development and a good portion of the rest into marketing.  We always have much to do and so many more plans for improvements but while doing this work we don’t want to overlook our responsibility and our debt to our customers.  Our success will be because of you and the many others who have chosen to be a part of the UASidekick family.  We take this responsibility seriously as we continue our work to improve transparency and data management policies.  With that in mind we not only welcome but also encourage feedback on policy regarding privacy and customer rights.  The documents are long but we encourage you to read the Terms Of Service and Privacy Policy below so that you understand our position and are able to provide feedback.  Although we have worked hard to develop the process and policies listed here we understand that they can be improved so we will continue to develop them as we learn more and gather feedback from you.  Please reach out to us with any comments or concerns that you may have through the email info@uasidekick.com

UASidekick Data Handling Chart
PRIVACY STATEMENT: LAANC & USS PROVIDERS COLLECTION OF INFORMATION

UASidekick TERMS OF SERVICE AGREEMENT

LAST UPDATED: NOVEMBER 28, 2022

  1. AGREEMENT. UASidekick INC, including UASidekick INC’s subsidiaries, affiliates, divisions, contractors and all data sources and suppliers, (collectively “UASidekick”, “we”, “us” or “our”) welcomes you to UASidekick INC, and the web and mobile software application (the “App” or ”Apps”) and www.UASidekick.com website (the “Website”). These terms and conditions of service (collectively, with UASidekick’s Privacy Policy, located at www.UASidekick.com, and the “Terms of Service” or “Agreement”) govern your use of the App, Website, services, features, or content operated by UASidekick, and any successor application(s) thereto (together with the App, collectively referred to as the “Services”), and provided to the Subscriber (the “Subscriber”, “user”, “sub-user”, “you” or “your”). This Agreement hereby incorporates by this reference any additional terms and conditions posted by UASidekick through the Services or otherwise made available to you by UASidekick. You may use the Services only if you agree to form a binding contract with UASidekick and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 13 years old to use the Services. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. Your use of the Services (as defined below) constitutes your consent to this Terms of Service. Please read these Terms of Service (the “Agreement”) carefully. Our Services evolve constantly. As such, the Services may change from time to time, at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or to users generally. We also retain the right to create limits on use and storage at our sole discretion at any time.  We may also remove or refuse to distribute any Content on the Services, suspend or terminate users, and reclaim usernames without liability to you. This agreement was written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls.
  2. USE OF SERVICES.  You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. Even though we strive to provide the best services and content possible, we do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, content that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. You are solely responsible for the safe and legal operation of any drone or unmanned aerial vehicle (collectively, “UAV”).  It is your responsibility to exercise reasonable judgment when evaluating whether or not it is safe or legal to operate a UAV at a given time or place.  You are responsible for consulting with official sources and complying with all applicable local, state, federal and foreign laws (including minimum age requirements) regarding the use, operation, or piloting of UAVs. Any and all airspace maps, airspace data, flight restrictions or any data provided through the Services (a) may contain inaccuracies and are provided for informational purposes only, (b) do not constitute an official aeronautical source, (c) are not exhaustive and (d) may not be updated regularly or monitored for compliance.  Even though the Services may designate a map area as open or free of flight restrictions, this does not mean that we recommend that area for drone flight and we cannot guarantee that you may legally operate your UAV within that area. The Services are not intended for use in, and you may not use the Services for, the operation of manned aircraft navigation or communication systems, air traffic control systems, life support machines or other equipment in which the failure of the Services could lead to death, personal injury, or severe physical or environmental damage.
  3. PRIVACY. UASidekick’s Privacy Policy, located at www.uasidekick.com (the “Privacy Policy”) describes how we handle the information you provide to us when you use our Services. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information within the United States and/or to other countries for display, processing and use by UASidekick and its affiliates. You represent and warrant that any information you provide in connection with the Services is and will remain accurate and complete, and that you will maintain and update such information as needed.
  4. JURISTICTION. These Terms and Conditions are governed by the laws of the United States and will be interpreted in accordance with the US courts. The US courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions. The Services may not be appropriate or available for use in non-U.S. jurisdictions.
  5. CONDUCT RULES. Any accounts and related accounts engaging in the activities specified below may be temporarily locked and/or subject to permanent suspension. (A.) Violent threats (direct or indirect): You may not make threats of violence or promote violence, including threatening or promoting terrorism. (B.) Harassment: You may not incite or engage in the targeted abuse or harassment of others. Some of the factors that we may consider when evaluating abusive behavior include: if a primary purpose of the reported account is to harass or send abusive messages to others; if the reported behavior is one-sided or includes threats; if the reported account is inciting others to harass another account; and if the reported account is sending harassing messages to an account from multiple accounts.  (C.) Hateful conduct: You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease. We also do not allow accounts whose primary purpose is inciting harm towards others on the basis of these categories.  (D.) Multiple account abuse: Creating multiple accounts with overlapping uses or in order to evade the temporary or permanent suspension of a separate account is not allowed.  (E.) Private information: You may not publish or post other people’s private and confidential information, such as credit card numbers, street address, or Social Security/National Identity numbers, without their express authorization and permission. In addition, you may not post intimate photos or videos that were taken or distributed without the subject’s consent.  (F.) Protected Material: You may not post, transmit or otherwise make available through or in connection with the Services any materials that are or may be protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right, without the express prior written consent of the applicable owner.  (G.) Destructive Coding: You may not post, transmit or otherwise make available through or in connection with the Services any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment (each, a “Virus”).  (H.) Other Activity Not Allowed: use the Services for any purpose that is fraudulent or otherwise tortious or unlawful.
Harvest or collect information about users of the Services. Interfere with or disrupt the operation of the Services or the servers or networks used to make the Services available, including by hacking or defacing any portion of the Services; or violate any requirement, procedure or policy of such servers or networks. Restrict or inhibit any other person from using the Services. Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit any portion of (or any use of) the Services except as expressly authorized herein, without UASidekick’s express prior written consent. Reverse engineer, decompile or disassemble any portion of the Services, except where such restriction is expressly prohibited by applicable law. Remove any copyright, trademark or other proprietary rights notice from the Services. Frame or mirror any portion of the Services, or otherwise incorporate any portion of the Services into any product or service, without UASidekick’s express prior written consent. Systematically download and store Service content. Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather Service content or reproduce or circumvent the navigational structure or presentation of the Services, without UASidekick’s express prior written consent. Subscriber, and its third party suppliers, reserves the right to take additional security measures such as adding watermarks to the Data that must be maintained as part of the Data.  Licensor considers such security measures confidential business information subject to trade secret protection, and the confidentiality provisions listed in this Agreement, and as such is not required to disclose to the subscriber the specifics of its security measures.  Subscriber may not under any circumstances, knowingly remove any security measures from the Data. If Subscriber knowingly remove any security measures from the Data, it will be considered a breach of this Agreement which would be grounds for termination of Services to that Subscriber.
  6. DATA SERVCIES. You are responsible for obtaining, maintaining and paying for all hardware and all telecommunications and other services needed to use the Services.
  7. ADVERTISING AND PRODUCTS. The Services may make available listings, descriptions and images of goods or services or related coupons or discounts (collectively, “Products”), as well as references and links to Products. Such Products may be made available by UASidekick or by third parties, and may be made available for any purpose, including general information purposes. The availability through the Services of any listing, description or image of a Product does not imply our endorsement of such Product or affiliation with the provider of such Product. We make no representations as to the completeness, accuracy, reliability, validity or timeliness of such listings, descriptions or images (including any features, specifications and prices contained therein). Such information and the availability of any Product (including the validity of any coupon or discount) are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are for convenience only. We make reasonable efforts to accurately display the attributes of Products, including the applicable colors, however the actual colors you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
  8. REGISTRATION. You may need to register to use all or part of the Services. We may reject, or require that you change, any username, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you, and not UASidekick, are responsible for any use or misuse of your user name or password, and you must promptly notify us of any confidentiality breach or unauthorized use of your user name or password, or your Service account.
  9. PROFILE AND FORUM. Service visitors may make available certain materials (each, a “Submission”) through or in connection with the Services, including on profile pages or on the SERVICES’ interactive services, such as message boards and other forums, and chatting, commenting and other messaging functionality. UASidekick has no control over and is not responsible for any use or misuse (including any distribution) by any third party of Submissions. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE OR OTHER INFORMATION PUBLICLY AVAILABLE THROUGH THE SERVICES, YOU DO SO AT YOUR OWN RISK.
  10. SUBMISSION OWNERSHIP. For purposes of clarity, you retain ownership of your Submissions. Except as prohibited by law or agreement, for each Submission, you hereby grant to us a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sub-licensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use, analyze and exploit such Submission, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials). In addition, if you provide to us any ideas, proposals, suggestions or other materials (“Feedback”), whether related to the Services or otherwise, such Feedback will be deemed a Submission, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place UASidekick under any fiduciary or other obligation.  You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that your Submissions, and your provision thereof through and in connection with the Services, are complete and accurate, and are not fraudulent, tortious or otherwise in violation of any applicable law or any right of any third party. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding each Submission that you may have under any applicable law under any legal theory.
  11. MONITORING. We may (but have no obligation to) monitor, evaluate, alter or remove Submissions before or after they appear on the Services, or analyze your access to or use of the Services. In accordance with the Privacy Policy we may disclose information regarding your access to and use of the Services, and the circumstances surrounding such access and use.
  12. PERSONAL RIGHT TO USE. UASidekick gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the Services. This license has the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by UASidekick, in the manner permitted by these Terms. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the UASidekick name or any of the UASidekick trademarks, logos, domain names, and other distinctive brand features. All right, title, and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of UASidekick and its licensors. Any feedback, comments, or suggestions you may provide regarding UASidekick, or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.
  13. UASidekick’s RIGHTS. We or our affiliates own the Services, which are protected by proprietary rights and laws. Our trade names, trademarks and service marks include UASIDEKICK and any associated logos. All trade names, trademarks, service marks and logos on the Services not owned by us are the property of their respective owners. You may not use our trade names, trademarks, service marks or logos in connection with any product or service that is not ours, or in any manner that is likely to cause confusion. Nothing contained on the Services should be construed as granting any right to use any trade names, trademarks, service marks or logos without the express prior written consent of the owner.
    The Services may contain certain open source and third-party software components (collectively, “Third-Party Components”). Each Third-Party Component is licensed under the Third-Party Component’s applicable license agreement (“Third-Party License”). Nothing in the Agreement is intended to modify the user’s rights or obligations with respect to any Third-Party Component set forth in the applicable Third Party License. Any fees charged by UASidekick in connection with the Services do not apply to any Third-Party Components for which fees may not be charged under the applicable Third-Party License. To the extent that this Agreement contains any warranty, support, indemnity or liability terms or any other terms and conditions not included in the applicable Third-Party License, these terms and conditions are not offered by or made on behalf of any Third-Party author, developer, or contributor of the applicable Third-Party Components.
  14. THIRD PARTY MATERIALS: Certain Service functionalities may make available access to or incorporate information, products, services and other materials made available by third parties, such as airspace mapping data derived from aviation authorities, airspace information providers, government agencies, municipalities, NOTAM/UOA submissions, land parcel data or any other integrated data provided through the service (“Third Party Materials”), or allow for the routing or transmission of such Third Party Materials, including via links. By using such functionality, you are directing us to access, route and transmit to you the applicable Third-Party Materials. We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third Party Materials, or any intellectual property rights therein. Certain Third-Party Materials may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement shall be deemed to be a representation or warranty by UASidekick with respect to any Third-Party Materials. We have no obligation to monitor Third Party Materials, and we may block or disable access to any Third-Party Materials (in whole or part) through the Services at any time. In addition, the availability of any Third Party Materials through the Services does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials, nor does such availability create any legal relationship between you and any such provider.  YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY MATERIALS).
  15. PROMOTIONAL ACTIVITY. Any sweepstakes, contests, raffles, surveys, games or similar promotions (collectively, “Promotions”) made available through the Services may be governed by rules that are separate from this Agreement. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with this Agreement, the Promotion rules will govern.
  16. AIRSPACE & CONDITIONS. It is your responsibility to consult official sources and exercise reasonable judgment when evaluating whether or not is safe or legal to fly a UAV at a given time or place. The fact that the SERVICES may represent that there are no flight restrictions in effect is not a guarantee that it is safe or legal to operate a UAV. These resources are provided for informational purposes only and are not considered official aeronautical sources. It is your responsibility to ascertain, verify and obey all applicable local, state, federal and foreign laws (including minimum age requirements) regarding the use, operation, or piloting of UAVs.
  17. THE SERVICES ARE AVAILABL “AS-IS AND WITH ALL FAULTS”. Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. The “UASidekick Entities” refers to UASidekick, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors. Without limiting the foregoing, to the maximum extent permitted under applicable law, THE UASIDEKICK ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, WARRANTIES FROM A COURSE OF DEALING OR USE OF TRADE, OR ANY WARRANTIES THAT THE SERVICES MEET LICENSEE’S REQUIREMENTS; THAT SERVICES WILL OPERATE IN COMBINATIONS WITH ANY PARTICULAR HARDWARE, SOFTWARE, SYSTEMS, OR SERVICES WHICH LICENSEE MAY SELECT FOR USE. The UASidekick Entities make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the UASidekick Entities or through the Services, will create any warranty or representation not expressly made herein.
  18. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UASIDEKICK INTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE UASidekick ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID UASidekick, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE UASIDEKICK ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH UASIDEKICK AND THE AFFILIATED ENTITIES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS. Applicable law may not allow for limitations on certain implied warranties, or exclusions or limitations of certain damages; solely to the extent that such law applies to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have certain additional rights.
  19. INDEMNITY. Except to the extent prohibited under applicable law, you agree to defend, indemnify and hold harmless UASidekick and the Affiliated Entities, Third Party Materials providers and their respective successors and assigns, from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys’ fees) arising out of or relating to (a) your use of, or activities in connection with, the Services (including all Submissions); and (b) any violation or alleged violation of this Agreement by you.
  20. ENDING THESE TERMS. You may end your legal agreement with UASidekick at any time by deactivating your accounts and discontinuing your use of the Services. We may suspend or terminate your account or cease providing you with all or part of the Services at any time for any or no reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms or the UASidekick Rules, (ii) you create risk or possible legal exposure for us; (iii) your account should be removed due to prolonged inactivity; or (iv) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances. In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except that the remaining sections of this agreement shall continue to apply.
  21. GOVERNING LAW; ARBITRATION. The terms of this Agreement are governed by the laws of the State of South Carolina, U.S.A., without regard to its principles of conflicts of law, and regardless of your location. EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND UASIDEKICK, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT UASIDEKICK AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as amended by this Agreement. The Consumer Arbitration Rules are available online at https://www.adr.org/aaa/ShowProperty?nodeId=/UCM/ADRSTAGE2021425&revision=latestreleased. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.
  22. PARENTAL CONTROL. We hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available from GetNetWise (http://kids.getnetwise.org/) and OnGuard Online (http://onguardonline.gov/). Please note that UASidekick does not endorse any of the products or services listed on such sites.
  23. QUESTIONS OR CONTACTS. If you have a question or complaint regarding the Services, please send an e-mail to info@uasidekick.com You may also contact us by writing to 214 N Campbell Road, Landrum SC 29356, or by calling us at (864) 400-8027. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.
  24. MISCILANIOUS. This Agreement does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and UASidekick. If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer or sublicense any or all of your rights or obligations under this Agreement without our express prior written consent. We may assign, transfer or sublicense any or all of our rights or obligations under this Agreement without restriction. No waiver by either party of any breach or default under this Agreement will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is for convenience only, and in no way defines or explains any section or provision. All terms defined in the singular shall have the same meanings when used in the plural, where appropriate and unless otherwise specified. Any use of the term “including” or variations thereof in this Agreement shall be construed as if followed by the phrase “without limitation.” This Agreement, including any terms and conditions incorporated herein, is the entire agreement between you and UASidekick relating to the subject matter hereof, and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and UASidekick relating to such subject matter. Notices to you (including notices of changes to this Agreement) may be made via posting to the Services or webpage or by e-mail (including in each case via links. Without limitation, a printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. UASidekick will not be responsible for any failure to fulfill any obligation due to any cause beyond its control.
  25. APPLE SPECIFIC TERMS. In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, the following provisions apply with respect to your use of any version of the Mobile Apps compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own and is not responsible for the Mobile Apps. Apple is not providing any warranty for the Mobile Apps except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the Mobile Apps and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the Mobile Apps, including any third-party product liability claims, claims that the Mobile Apps fail to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the Mobile Apps, including those pertaining to intellectual property rights, must be directed to UASidekick in accordance with the “Information or Complaints” section above. The license you have been granted herein is limited to a non-transferable license to use the Mobile Apps on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, you must comply with the terms of any third-party agreement applicable to you when using the Mobile Apps, such as your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof; notwithstanding the foregoing, UASidekick’s right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.
Top Of Page

UASidekick PRIVACY POLICY

LAST UPDATED: NOVEMBER 28, 2022

UASidekick, INC. is committed to helping its users navigate the UAV industry weather you are a pilot or not we are concerned about privacy issues and we want you to be familiar with how we collect, use and disclose information in connection with the UASidekick Services, as defined herein.  This Privacy Policy describes our practices in connection with information that we collect through the UASidekick website (currently available at www.uasidekick.com) and any successor website, on both desktop and mobile web browsers (the “Website”); through the software applications made available by us for use on or through computers and mobile devices (the “Apps”); through any drone that you own or operate and that is used in connection with any of our services (each, a “Drone”); and through HTML-formatted email messages that we send to you (collectively, including the Websites, the Apps and Drones, the “Services”).  By providing Personal Information to us or using our Services, you agree to the terms and conditions of this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

PERSONAL INFORMATION

If you submit any Personal Information or Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Collection of Personal Information

  1. a) Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you create an account, participate in a survey, make a purchase, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, fax number, credit card information and any other information you choose to provide. Additionally, we store all the data that you provide about your unmanned aerial vehicle usage, including but not limited to pilot information and flight data, and any other information related to your usage of the Services. Further information about how the information in your account may be used can be found in the UASidekick Terms of Service that you agree to when you sign up for our Services.

(b) Information We Collect Automatically When You Use the Services. When you access or use the Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see “Preferences” below.

(c) Information We Collect From Other Sources. We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources.

Use of Personal Information: We have provided a Data Handling Chart for your convenience that details how UASidekick uses data entered into our systems located on our privacy page of our website https://uasidekick.com/privacy   UASidekick may use information about you for various purposes, including but not limited to:

  • Verify your identity in connection with your use of a Drone.
  • Respond to your inquiries and fulfill your requests, such as to send you emails or newsletters.
  • Send administrative information to you, such as information regarding the Services and changes to our terms, conditions and policies.
  • Provide you with information about your Drone or its intended flight path.
  • Complete and fulfill your purchase.
  • Provide you with customer service.
  • Send you marketing communications that we believe may be of interest to you.
  • Personalize your experience on the Services by presenting content, products and offers tailored to you.
  • Allow you to send messages to other users through the Services.
  • For our business purposes, such as data analysis, audits, identity verification, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
  • As we believe to be necessary or appropriate:  (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Your Personal Information may be disclosed:

  • To our affiliates, for the purposes described in this Privacy Policy.
  • To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.
  • To third parties, such as airports, organization admins and general public, with your consent.
  • To third-party service providers such as Flight Service, AMA and the FAA.
  • To identify you to anyone to whom you send messages through the Services.
  • By you, on message boards, chat, profile pages, blogs and other services to which you are able to post information and materials or communicate with other users of the Services.  Please note that any information you post or disclose through these services will become public and may be available to users of the Services and to the general public.  We urge you to be very careful when deciding to disclose any information on the Services.
  • To your friends associated with your social media account, to other website users and to your social media account provider, in connection with your social sharing activity.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate:  (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • To the FAA pursuant to law, federal regulation, the LAANC MOA, or LAANC Performance Rules.

LAANC Data Disclosures:

  • UASidekick collects data for the purpose of fulfilling a LAANC authorization request and provides that information to the FAA to comply with regulations governing that request.  You can find more information on the FAA’s website on how that data is handled by the FAA and UASidekick as an Unmanned Service Supplier (USS) by searching for FAA LAANC Privacy Statement in your web browser or going to https://www.faa.gov/uas/programs_partnerships/data_exchange/privacy_statement.
  • By submitting a LAANC request through UASidekick, an authorized Unmanned Service Supplier (USS), you are agreeing to the terms of the FAA’s privacy statement and UASidekicks Privacy Policy.
  • UASidekick does not allow the transmission or viewing of LAANC Data outside of US boundaries unless authorized by the user who owns the LAANC data or viewed by the user who owns that LAANC Data through users own email provider who may route email traffic outside of the boundaries of the US or by web access by the user of the users own LAANC Data at their locations which may be outside the boundary of the US.

OTHER INFORMATION

Other Information We May Collect

“Other Information” is information that does not reveal your specific identity or does not directly relate to an individual, such as:

Drone information, Browser and device information, App usage data, Information collected through cookies, pixel tags and other technologies, Demographic information and other information provided by you, Aggregated information

How We May Collect Other Information

We and our third-party service providers may collect a variety of Other Information, including:

Through your browser or device:  Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the App) you are using.  We use this information to ensure that the Services function properly.

Through your use of the App:  When you download and use the App, we may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.

Using cookies:  Cookies are pieces of information stored directly on the computer that you are using.  Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences and other anonymous traffic data.  We use the information for security purposes; to facilitate navigation; to display information more effectively; to personalize your experience; and to continually improve the design and functionality of the Services, understand how they are used and to assist us with resolving questions about them.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.  You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html.  If, however, you do not accept these cookies, you may experience some inconvenience in your use of the Services.  For example, we may not be able to recognize your computer, and you may need to log in every time you visit.

We may use third-party services, such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of the Services and to report on activities and trends.  Such services may also collect information regarding the use of other websites, apps and online services.  You can learn about Google’s practices by going to www.google.com/‌policies/privacy/?partners/ and opt out of them by downloading the browser add-on available at https://tools.google.com/dlpage/gaoptout.

We do not respond to browser do-not-track signals.

Using pixel tags and other similar technologies:  Pixel tags (also known as web beacons and clear GIFs) may be used in connection with the Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.

IP address:  Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider.  An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) visited.  Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services.  We use IP addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.

Physical location:  We may collect the physical location of your mobile device by, for example, using satellite, cell phone tower or WiFi signals.  We may use your device’s physical location to provide you with personalized location-based services and content.  You may be able to allow or deny such uses of your device’s location, but, if you do, we may not be able to provide you with the applicable personalized services and content.

From you:  Information such as your preferred means of communication is collected when you voluntarily provide it.

By aggregating information:  Aggregated Personal Information does not personally identify you or any other user of the Services.  For example, we may aggregate Personal Information to calculate the percentage of our users who have a particular postal code.

How We May Use and Disclose Other Information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law or agreements.  If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information.  If we do, we will treat the combined information as Personal Information as long as it is combined.

THIRD PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including your drone manufacturer or any other third party operating any site or service to which the Services link.  The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer.

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Need To Talk To Us” section below or email us at info@uasidekick.com .

YOUR CHOICES AND DATA ACCESS

We give you choices regarding our use and disclosure of your personal data

Opting out of receiving electronic communications from us. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send You important administrative messages that are required to provide you with our Services. You may opt out of this sharing by writing to us at:  Attn:  Opt Out, UASIdekick, Inc., 5000 Old Buncombe Road, Suite 27-265, Greenville, SC 29617.  We will try to comply with your request(s) as soon as reasonably practicable.

How You can access or change Your Personal Data. If You would like to review, correct, delete or update Personal Data that You have previously disclosed to us, You may do so by signing in to Your account or by contacting us at info@uasidekick.com.

If emailing us your request, please make clear in the email what Personal Data You would like to have changed. For Your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that You use to send us your request, and we may need to verify Your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Attn: Privacy Compliance Officer; UASidekick INC., 520 C Hunts Bridge Road; Greenville, SC 29617 USA.

Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.  There may also be residual information that will remain within our databases and other records, which will not be removed.

DATA RETENTION PERIOD

We will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Please note that we may have a variety of obligations to retain the Data that You provide to us, including to ensure that transactions can be appropriately processed, settled, refunded or charged-back, to help identify fraud and to comply with anti-money laundering and other laws and rules that apply to us and to our financial service providers. Accordingly, even if you close Your UASidekick Account, we will retain certain Data to meet our obligations. There may also be residual Data that will remain within our databases and other records, which will not be removed.

POLICY OF SERVICE USE BY MINORS

The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals not provide Personal Information through the Services.

JURISDICTION AND CROSS-BORDER TRANSFER

The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.  Your Personal Information is stored and processed within the United States but certain information used to fulfill your request may be stored and processed in any country which our subsidiaries, affiliates or service providers maintain facilities, and, by using the Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.  In certain circumstances others may be entitled to access your personal information.

SENSITIVE INFORMATION

Regardless of the measures and efforts taken by UASidekick LLC, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish or otherwise share with UASidekick LLC or anyone else.

We therefore encourage you to set strong passwords for your User Account and User Website, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others, and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are more than welcome to contact us at info@uasidekick.com.

TERMS OF USE, UPDATES AND INTERPRETATION

Your use of any of our Services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its general provisions including disclaimer of warranty, limitation of liability and indemnity.

This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in South Carolina.

We may update this Privacy Policy to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you (in one of the notification methods set forth in the Terms of Use) prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Except if and as stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Use of Services, with respect to our Website, Apps, Mobile Apps and other Services.

Any heading, caption or section title contained herein is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.

This Privacy Policy was written in English, and may be translated into other languages for your convenience. You may access and view other language versions by changing your website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.

NEED TO TALK TO US?

For any questions about this Privacy Policy, please contact us at info@uasidekick.com or: Attn: Privacy Compliance Officer; UASidekick INC., 214 N Campbell Road; Landrum, SC 29356 USA

Please do not include credit card or other sensitive information in your emails to us.

Top Of Page